Support
Luxembourgish Test · Updated 14 October 2026Need help? Email aresag@gmail.com. Include your app version from Settings → About, your iPhone model and a short description. Please do not send sensitive voice recordings.
Free access and purchases
Your first three days require no payment. After that, open Settings → Subscription Options. Purchases are confirmed by Apple. If you already paid, use Restore Purchases with the same Apple account. If the purchase options are unavailable, check your internet connection and try again. The app never grants access based only on an unverified purchase attempt.
Cancel or request a refund
Open Manage Subscription in the app or Apple subscription settings. For refunds, visit Apple’s refund service. Uninstalling the app or resetting progress does not cancel a subscription.
Audio and recording
Model recordings are bundled in the iPhone app. Check device volume and audio output, then press Play again. For microphone problems, check Luxembourgish Test’s microphone permission in iPhone Settings. You can record and replay without allowing online speech feedback. To change the choice, open Settings → Speech.
Feedback and privacy
Online feedback requires connectivity and your permission to share speech with OpenAI. It can be inaccurate and is not official exam marking. You can withdraw permission in Settings → Speech. For privacy requests, email the contact above.
Progress
Use Settings → Data to export, restore or reset learning progress. Export a backup before changing devices. Resetting progress does not reset the trial or alter purchases.